Frequently Asked Questions

Superior CRMs specializes in customizing and enhancing CRM systems for businesses in the event industry, including DJs, photo booth companies, and other event professionals. Our goal is to help you manage your business more efficiently, improve automation, and create a system that reflects your brand and impresses your clients. Ready to take your business to the next level? Contact us today to explore how we can tailor a CRM solution specifically for you!

We begin with an initial consultation to understand your specific business needs and goals. Based on this, we create a tailored plan to enhance your CRM system, focusing on automation, workflow improvements, and branding. We work closely with you throughout the process to ensure the final product meets your expectations. Interested in seeing how this process can benefit your business? Schedule your consultation today to get started!

We primarily work with businesses in the event industry, such as mobile DJ entertainment companies, photo booth businesses, and other event professionals like officiants, photographers, videographers, and venues. If you’re in the event industry and looking to streamline your business with a customized CRM solution, reach out to us today to see how we can help!

Our business is located just outside of Toronto, Canada. While we operate entirely online and serve clients around the world—including in Australia, the UK, Ireland, and Scotland—the majority of our clientele is based in the United States. We’re always excited to collaborate with businesses from any region, but our focus remains on delivering exceptional service to North American clients. If you’re interested in learning more about how we can help your business, reach out today to schedule a consultation!

The timeline varies depending on the complexity of your needs. However, most projects are completed within 1-6 weeks. We’ll provide you with a detailed timeline after the initial consultation.

We work with a variety of CRM platforms, but DJ Event Planner is our preferred and most popular system to customize at this time. We also work with other platforms like HoneyBook and 17hats. If you’re using a different system, let us know, and we’ll assess how we can best assist you.

Yes, we provide comprehensive training sessions to ensure you and your team are comfortable using the new system. We also offer ongoing support to help you get the most out of your CRM. Want to make sure your team is fully equipped to maximize the potential of your customized CRM? Contact us today to learn more about our training and support options!

Absolutely! We have a portfolio of completed projects available upon request. These case studies showcase how we’ve helped other businesses in the event industry streamline their operations and improve client management. Interested in seeing how we’ve transformed other businesses? Contact us today to request examples of our work!

The cost of our services ranges from $100 USD to $10,000 USD, depending on the scope and complexity of the project. Contact us for a personalized quote based on your specific needs.

Getting started is easy! Simply schedule a consultation through our website, and we’ll discuss your needs and how we can help you achieve your business goals.

Yes, we offer ongoing support to ensure your system continues to meet your needs. This includes updates, troubleshooting, and additional training as required. Ready to ensure your CRM stays optimized and running smoothly? Reach out to us today to learn more about our ongoing support services!

Yes, due to the personalized nature of our services and our commitment to delivering top-quality results, our team can only take on a limited number of clients at a time. If our schedule is full, you can join our waitlist, and we’ll notify you as soon as a spot becomes available. We recommend reaching out early to secure your spot. Ready to get started? Contact us today to join the waitlist and secure your place!

Yes, we require a non-refundable retainer of $500 USD to join our waiting list. If we are unable to start your project within two months of receiving the retainer, you will have the option to either receive a full refund or remain on the waiting list for a future opening. Ready to secure your spot? Contact us today to join the waiting list and take the first step toward a customized CRM solution for your business!

Want to chat? Simply book a consultation.